Wednesday, April 20, 2011

One of the great promises of the digital

One of the great promises of the digital age is to free people from mundane and routine tasks so they can work on more interesting projects. The human brain allows us to reason and think creatively in ways that machines can't (at least not yet). Unfortunately, many people are still performing tasks that are repetitive and, frankly, better done by machines or, in this case, a computer.

In this article, I'm going to talk about automating the appointment scheduling process. This applies to you if you're a hair stylist, a dentist, a massage therapist, an oil change shop, a psychologist, a plumber, or anyone who sets appointments with clients. By automating the appointment scheduling process, you can free your receptionist to work on more interesting, revenue-producing tasks while providing exceptional service to your clients or customers.

An online appointment scheduling service allows you to set available appointments and allows your clients to schedule appointments whenever they choose within the times you set. You can be notified of new appointments via email.

One service allows you offer coupon codes to customers as an excellent form of customer retention.

In a larger operation with multiple providers, you can setup accounts for each provider allowing your clients to choose their provider or take the first available appointment regardless of provider.

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